Newcastle-under-Lyme Borough Council has to be honest, fair, open and professional in both the way it choose it’s suppliers and service providers and in the way it deals with them. Whilst this may mean that winning business can be a little more difficult than with your private sector customers, it can be seen as well worth the effort when you consider the Council is:
- a well-established organisation (zero risk of non-payment where satisfactory goods, works and/or services have been delivered)
- prompt to pay (the Councils standard terms being within 30 days of receipt of an approved invoice). NB: In the current economic climate, the Council is looking to reduce this time period, where possible.
- secure payment by BACs directly into the providers bank account
- Non-discriminatory
- Fair, open and honest
- Clear lines of communications when tendering for Council contracts
- Willing to provide feedback if required to unsuccessful tenderers