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Source: The Audit Commission
We are constantly trying to improve the quality of the services we provide to our residents and our excellent services have recently been recognised by a number of external organisations. The Audit Commission also said “ Overall, the council has a good level of success in improving outcomes in most of the areas seen as important locally. This is reflected in the fact that the level of satisfaction with how the council runs things in Newcastle-under-Lyme is higher than most other areas.”
We are an organisation that values its staff and recognise that they are our biggest asset.
Here are some of our achievements:
Most improved district council in the country. In December 2009 we achieved Level 3 (Performing Well)
Of those 17 districts, three are no longer in existence. But of those that remain, none has managed to move to a Level 3 in the Audit Commission’s latest – and much harder test – the Organisational Assessment.
‘commended’ in the Best Achieving Council category
The council was placed in 71st position out of over 200 public sector organisations that took part, with the judges identifying that we are “one to watch”.
Investors in People is based on practical experience of organisations who have improved performance by investing in their employees’ development while also striving for continuous improvement and excellence. The council met 174 out of 196 of the evidence requirements during the assessment and was the first organisation from the public or private sector to achieve Gold status at the first attempt.
The Improvement and Development Agency (IDeA) recently awarded us Level 3 in the Equalities Standard for local government which helps councils to set targets to eliminate barriers that create disadvantage associated with age, disability, gender, race, religion/belief and sexual orientation.
The double tick symbol is a means of communicating to the people we employ and disabled people who might be interested in applying for work at the council that we have a positive approach to employing disabled people.
We won an 8th successive Gold award, and 3rd successive Overall category winner in the Regional Britain in Bloom competition.