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Newcastle Today - Thursday, 09 September 2010 - Sunny intervals Max 18°C, Min 13°C

Council Services

Housing



Service Standards


The Council is committed to delivering high quality services that meet the needs and aspirations of our customers, these are broken down into three areas.

Monitoring of Service Standards

We check that we are meeting our service standards by asking for feedback through questionnaires and by monitoring any complaints we receive about our service.  This information allows us to further improve our services.