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Newcastle Today - Thursday, 09 September 2010 - Sunny intervals Max 18°C, Min 13°C |
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Council Services |
Housing
Service Standards
The Council is committed to delivering high quality services that meet the needs and aspirations of our customers, these are broken down into three areas.
- Housing Strategy Service Standards (DOC 275Kb)
- Newcastle Housing Advice Service Standards (PDF 42Kb)
- Private Sector Service Standards (PDF 136Kb)
Monitoring of Service Standards
We check that we are meeting our service standards by asking for feedback through questionnaires and by monitoring any complaints we receive about our service. This information allows us to further improve our services.
Document Readers
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Newcastle Borough Council, Civic Offices, Merrial Street, Newcastle-under-Lyme ST5 2AG | Tel: 01782 717717 | Text: 07800 140048 | Email: Webmaster Privacy Policy | General Disclaimers | Content Management System by Web Labs | ©2010 |
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