Customer Services

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A to Z

A

Abandoned car - Report an abandoned car or vehicle

Online reporting form to report abandoned cars or vehicles on the highway or land in the Newcastle Borough

Air Pollution - Report an issue with Air Pollution

Online reporting form to report air pollution in the Newcastle Borough

Allotment waiting list application

If you wish to rent an allotment pot at any of the Council sites please complete this form.

Anti-Social Behaviour Enquiry/Complaints

Anti-Social Behaviour Enquiry/Complaints Form

Application for Employment

Standard job application form

Ashley Howell's blog - submit your comments

If you have a point to make about something added to Councillor Howell's blog then simply complete this form.

B

Benefit fraud referral form

Provide details of a person you know to be committing benefit fraud.

Business - Doing business with the Council

Feedback Form

Business Boost

Entry form for the Business Boost competition

C

Complaints, compliments and comments

Online form to make a complaint, compliment or comment to Newcastle Borough Council

D

Dogs - Report dog related issues

Online reporting form to report issused with dogs within the Newcastle Borough

F

Financial Assistance Enquiry Form

Preliminary request for financial assistance for property repairs.

Fly-tipping - Report dumping of rubbish or fly-tipping

Online form to report the dumping of rubbish within the Newcastle Borough

Food or Health & Safety - Report An Issue

Online reporting form for food hygiene and safety issues

Freedom of information request

Any user of the site can complete the form to request information from the Borough Council.

G

General Enquiry Form

General enquiries to Newcastle Borough Council

Graffiti - Report a problem with graffiti

Online form to report incidents of
graffiti

H

Housing - Agency report of Illegal Eviction and/or Harassment

Please complete this form to report any possible cases of illegal eviction and/or harassment for investigation and possible prosecution by the Councils Legal Department.

Submitting this form gives permission for the named agency to disclose details and information on your behalf in relation to the matter of illegal eviction/harassment.

Housing - Reporting an Empty Property

Report concerns over an empty property.

Housing - Reporting Disrepair in Rented Accommodation

Report rented accomodation in disrepair

Housing Services Customer Satisfaction Survey

Newcastle-under-Lyme Borough Council is keen to review the quality and effectiveness of their housing service whilst identifying areas for improvement. We would be grateful if you would assist in contributing to our housing service improvement plan and complete this questionnaire on behalf of your organisation. Any additional comments you would like to provide would be welcomed.

I

Immigration

Application for an Immigration Inspection for Entry Clearance to the UK

J

Julie Cooper's blog - submit your comments

If you have a point to make about something added to the blog then simply complete this form.

L

Local Development Plan - Policies - Online Information Request

Alternative to Tellus search

M

Membership Enquiry Form

Gym Membership Enquiry Form

Missed Collection

Report a missed refuse collection

N

Newcastle-under-Lyme Civic Society and Borough Council Civic Awards - Nomination Form

The Civic Awards aim to promote better design in buildings and land development in the Newcastle-under-Lyme area, and to recognise their contribution to the enhancement of the Borough

Newcastle-under-Lyme’s Eco-family of the year 2011

To be in with a chance of becoming Newcastle-under-Lyme’s Eco-family for 2011 please fill in this questionnaire as fully and accurately as possible.

P

Parking - Challenge Form

If you feel you should not have received a Penalty Charge Notice, also known as a parking ticket, from us you may wish to challenge it. You will need to do this in writing within 14 days from the date the penalty charge notice was issued.

Pest control - Request pest control assistance

Online form to request pest control services and advice from Newcastle Borough Council

Planning Enforcement Complaint

This form is to report a suspected infringement of planning control.

Planning Services Enquiry Form

Online enquiry form to contact the Planning (Development Control) section with a general enquiry or comment

Planning Services Quality Questionnaire

Newcastle under Lyme Borough Council is committed to improving Customer services and meeting your needs.

To achieve this we need your views on where improvements can be made to the Planning Service. Please submit your opinions using our on-line survey.

The questionnaire only takes 2 minutes. All responses provided are treated as anonymous and confidential.

Planting Assistance Scheme

Grant application form for the Planting Assistance Scheme

R

Recycling - Calendar request

Request a garden waste or kerbside collection calendar

Recycling A to Z

If something is missing from our A to Z please let us know.

Simply complete the form below and we will add it to our list.

Report a recycling site problem

Bring site problems such as overflow, vandalism, etc.

Reporter Advertising

Reporter Advertising Form.

Request new or repaired rubbish/recycling containers

Request new or repaired rubbish/recycling containers

Roads - Report damaged road / footway surfaces

Online form for reporting holes in the road (pot-holes), cracks, raised kerbs, damaged or broken paving slabs etc.

S

Sports - Newcastle forum for the disabled

Help us improve the Boroughs sports and activities for the disabled by taking a few moments to complete this brief questionaire.

Street cleaning - Report an issue with untidy streets or footpaths

Online reporting form to report issues with untidy streets or footpaths

Street Collections - Application form for permission to hold a street collection

Street collection application form

Street furniture - Report damage to street furniture

Online form to report damage to street furniture within the Newcastle Borough

Street Reps

Want to become one of Newcastle's Street Reps? Simply complete a few details and we will add you to our list of volunteers.

Streetscene Service Standards

Give us your views on the service standards laid out and how we could improve them.

Suggest a website

Suggest a website within the Newcastle Borough to be included in the useful links section of this website

U

Untaxed Vehicle - Report

Reporting an untaxed vehicle within the borough

V

Voter Registration Form

Online Voter Registration Form

W

Waste collections - Assisted collection application

Request an assisted waste collection