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Council Services

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Customer Services

Customer Services

Welcome to the Newcastle-under-Lyme Borough Council Customer Services website.

The site is broken down into a number of sections designed to help you get the relevant information as quickly as possible.

Key areas within this section are:

Customer Service Centres

Newcastle Borough has two dedicated Customer Service Centres, these are located in The Guildhall, Newcastle and The Town Hall, Kidsgrove both are open Monday - Friday 9am to 5pm. There is also Madeley Centre, Whitmore Information Centre and a Community run one-stop shop in Chesterton, for opening times please contact the centre on the link below:
Chesterton Community Forum One Stop Shop 



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