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Council staff have won a hat-trick of national accolades.
The recycling and waste team have beaten off the rest of the country to win two prestigious awards while Customer Services staff have successfully gone through a rigorous assessment to achieve Customer Service Excellence - the Government’s national standard for excellence in customer service.
The borough council brushed aside competition from other councils to win the prestigious “Local Authority of the Year” award at the National Plant and Waste Recycling Awards 2011.
The council’s entry told the story of how its new service, introduced to 53,400 households, has increased recycling rates from 27 per cent to over 50 per cent in just over a year while saving £500,000.
Council dog warden Craig Brown was clearly barking up the wrong tree when he was asked to find an animal a new home.
Expecting to meet another of man’s best friends, he instead opened the door to be greeted by a miniature Shetland pony.
Owners Ronald and Annette Mountford from Brutus Road, Chesterton, wanted help to find a permanent home for one-year-old rescued gelding Apache after looking after him in the back yard of their terraced home for six months.
Apache, who stands at about one metre high, had a traumatic start to life, having been found roaming the streets of Blurton, attacked by his mother and a stallion, given away on a website, starved and passed from pillar to post.
Craig - who normally deals with stray and dangerous dogs, fouling, micro chipping and promoting responsible dog ownership – found Apache a more suitable home at a farm in Miles Green.
Annette nursed Apache back to full health after taking him in.
The 44-year-old mother of three added: “He was really thin and frail when he came to us. It was only ever my intention to keep him at my home until he had recovered from his horrific ordeal so I’m delighted Craig has found him a suitable home in the borough where he can thrive and I can visit every day.”
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