Collection services and Coronavirus
Services collecting household waste, recycling and garden waste are making collections normally. The weekly food waste collection service has been suspended to allow us to focus on safe collections for crews and the implementation of the new recycling service. Until the week commencing 14th August, food waste should be disposed of through the household rubbish bin. The separate food waste service restarts on 17th August, with weekly collections recommencing alongside whichever of household rubbish and recycling collections residents have scheduled during that week.
From 17 August all the collection services will be operating in their new normal pattern:
- Household rubbish bin: fortnightly collections alongside food waste caddies, alternating with the recycling bin and bag
- Recycling bin and bag: fortnightly collections alongside food waste caddies, alternating with the household rubbish bin
- Food waste: weekly collections
- Garden waste subscription service: fortnightly collections alongside the household rubbish bin
Coronavirus: safe disposal of used tissues, disposable cloths and wipes.
If you have confirmed or suspected coronavirus, or symptoms of the virus you must bag up any used tissues, disposal cloths or wipes and leave them for 72 hours before putting them into your household rubbish for disposal. This keeps our staff safe, so that we can continue to offer undisrupted collections.
Commercial waste collections
The Council offers a friendly, flexible and competitive collection service for the waste your business generates. When your business grows, we can grow with you. Contact us to discuss a contract or for more information visit our Business Waste Collection Service page.
You can make requests with the following links:
To report a missed collection:
To subscribe to our garden waste collection service:
To comment on policies Elected Members have approved, or to share ideas:
To report careless or thoughtless collection events:
To report a serious or dangerous incident involving our collection services:
For service updates, follow us on Facebook @NewcastleunderLymeRecycles.
Last updated 18 June 2020