Energy bills support schemes

Energy bills support scheme (EBSS)

The government have recently announced support through this new scheme. Eligible customers will not have a direct relationship to an energy supplier, instead they will use alternative fuels like heating oil.

Please note: you will need to apply directly on the Gov.UK website and not through us.

Please do not contact us directly about this scheme. A dedicated government customer helpline will be available to help you if you do not have online access.

If you are eligible for the payment, your payment details will be shared with us to confirm your home address and make the payment.

Who is eligible?

To be eligible for the funding, you must meet the following criteria on the date of your application:

  • the dwelling for which support is being claimed is your main or sole residential address
  • you are responsible for paying for energy used in the dwelling as part of a service charge, rent or other arrangement, and may, through these charges increasing have the impact of increased energy bills costs passed on to them between 1 October 2022 and 31 March 2023
  • the household is not already receiving EBSS payments, either through the main EBSS scheme or the EBSS alternative funding, in whole or in part
  • the household dwelling is not a business premises or other form of non-domestic premises, is used wholly or mainly for domestic purposes, with the exception of businesses whose main business activity is to provide long term residential accommodation (landlords, care homes etc)

When can I apply?

You can apply up until 31 May 2023.


If you are eligible you can apply for the scheme:

Apply for the EBSS AF scheme

Further information

Further information can be found on the Gov.UK website.