NHS Test and Trace

If you live in England, you will be contacted by the NHS Test and Trace service if you test positive for coronavirus. You'll be asked where you've been recently and who you've been in close contact with.

You'll be asked to sign in to the NHS Test and Trace contact tracing website. If you cannot use the contact tracing website, someone will call to speak to you. This will help the NHS contact anyone who may have caught the virus from you.

The NHS Test and Trace service will not:

  • ask for bank details or payments
  • ask for details of any other accounts, such as social media
  • ask you to set up a password or PIN number over the phone
  • ask you to call a premium rate number, such as those starting 09 or 087
  • disclose any of your personal or medical information to your contacts 
  • provide medical advice on the treatment of any potential coronavirus symptoms
  • ask you to access any website that does not belong to the government or NHS
  • ask you to make any form of payment or purchase a product of any kind

You'll be contacted by email, text or phone. Text messages will come from NHStracing. Calls will come from 0300 013 5000.

If you've been in contact with a person who has coronavirus, you will no longer be required to self-isolate after confirmed close contact with a positive case of COVID-19 if you are fully vaccinated or under 18. Close contacts who are fully vaccinated will be advised to take a PCR test as soon as possible so that you can have certainty about your condition.

More information is available from the NHS.