Job opportunity: Assistant Technical Support Officer (hybrid working)

This job position is within the Development and Growth Directorate.


Grade 5 - £20,444 to £22,129 per annum, pro rata.


12 month fixed term contract.


Hybrid working - home and office based. 


37 hours per week.

About the job 

We are looking for a highly motivated assistant support officer to join our Planning department for a temporary 12 month period. You should have good time management and communication skills, be able to prioritise potentially conflicting tasks, sustain attention to detail and work to deadlines. 

You will provide support in a field of technical work required by the Development Management service area.

The post will involve providing technical and administrative support within the Development Management Business Unit including validation and processing of householder and Tree Preservation Order and Trees in Conservation Areas applications; providing factual information to applicants and agents over the telephone or in writing in connection with such planning applications; and processing of enforcement complaints and householder appeals.


  • You will have experience of Development Management or Planning Policy work within a Local Planning Authority. 
  • 5 GCSEs at grade 4 (or above) including English and Maths. 
  • A good working knowledge of Microsoft Office packages such as Word, Excel and Outlook for e-mail is essential. 

Why work for us? 

Newcastle-under-Lyme Borough Council is located in a very attractive and affordable part of the West Midlands, equidistant from Manchester and Birmingham.  Our vision is to provide good local services, a prosperous borough, and safe and welcoming places for all. 

  • We are committed to being a fair and inclusive place to work where everyone can achieve their potential.
  • We are focussed on the wellbeing of our people.
  • Together we can help to make a difference to our community - we offer 'jobs with purpose'. 

Do your values align with ours?  Read further information on our values, culture and behaviours

We offer a competitive range of benefits including; access to the local government pension scheme, minimum 23 days annual leave and 5 days extra after 5 years' service, agile working and family friendly policies, local and national high street discounts, green travel scheme including a cycle to work scheme, 24 hour employee assistance and counselling services, flu vaccination service plus development and training opportunities. 

View our full range of employee benefits and 'working for us' video


For a confidential and informal discussion, please contact Sarah Jones Technical Support Team Manager on 01782 742408 or Jeff Upton, Interim Head of Planning on (01782) 742254 or (07963) 962157. 

Closing date 

5pm on Monday 30 May 2022. 

Should we receive a large number of applications, then this post could close sooner than the date stated.

Supporting documents and information 

Download the job description and person specification.

Please note: you should save your online application regularly to avoid losing the content you have entered.

Apply online