Jubilee2 refurbishment frequently asked questions

Do I have to pay my full membership during the refurbishment?

All fitness members (swim/climbing memberships excluded) will be entitled to a discounted membership fee. The 50% discount will either be applied on 15 April or 1 May, depending on when your payment is normally taken. There will be no action required by any members entitled to the discount. For those who pay annually there will be an extension to your membership end date.

If you wish you can freeze your membership whilst our refurbishment takes place. The table below explains when you need to let us know by and when your next direct debit will be taken.

Direct debit date Let us know by Non-payment month Next collection Membership frozen from
1st of the month 24 April 2022 May 2022 1 June 2022 1 May to the 1 June
15th of the month 8 April 2022 April/May 2022 15 May 2022 15 April to the 15 May

Please email J2fitness@newcastle-staffs.gov.uk requesting to freeze your membership during the refurbishment.