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Garden waste collection service gets 10,000th Customer at Newcastle-under-Lyme

Collection Service gets 10,000th Customer

More than 10,000 households have now subscribed to a new garden waste service in Newcastle-under-Lyme.

The milestone was reached today ahead of collections getting under way on Monday, 11 February when homes in the Kidsgrove, Mow Cop and Harriseahead areas will be the first to receive the service. Residents who have paid can check when they are to get their first collection by looking on the “Garden Waste” pages on the Council’s website.

Customers have received stickers to place on their brown lidded bins so that council collection crews can identify them. Each of the bright yellow stickers contains a unique subscription number and the address for where the £36 annual payment has been made.

Residents who subscribe to the service can also sign-up for “My Account” which will enable them to access and track online their own personal interactions with the Council.

To sign-up for the new chargeable garden waste service please use this link: Garden Waste

For those residents who do not wish to take up the new service and do not wish to keep their garden waste bin the Council has said that it may, after seven months of the new service starting, make arrangements to collect it.

However, the Council is looking into plans to integrate the bin into the new recycling and waste service which is currently being planned.

In a legal test elsewhere in Staffordshire, where a resident initiated legal action against their own council over charging for the storage of their garden waste bin following its refusal to remove it from the property, the court found in favour of the Council and said the claimant did not have a right within current legislation to impose storage charges.


Last updated 8 February 2019