Please use this form to report a missed collection of recycling or food waste, garden waste or non-recyclable waste.
Please confirm your collection day before completing this form: Collection Date Finder.
Missed collections should be reported by the next working day otherwise a return visit isn’t guaranteed.
If you have received a card saying that you have rubble, unwrapped glass, unbagged pet waste etc. in your bin you will need to remove this material and the Council may be able to return to make the collection.
If you have not been left a card and the missed collection was the fault of the Council, we will return as soon as possible.
You will need to provide brief contact details.
If you are reporting a missed assisted collection, please select the relevant service, as well as the assisted collection.