National non-domestic rates (NNDR) discretionary rate relief policy - rate relief for businesses


We will inform the organisation applying in writing of the outcome of their application for discretionary rate relief.

Where the application is not successful, the notification will provide full reasons why we have decided not to award discretionary rate relief and details of the applicant's right to ask us to look at the decision again.

Where the application is successful, the notification will include the following information:

  • the period of the award
  • the percentage of the rate liability awarded for that period
  • the amount of rate relief to be awarded for the period
  • an amended non-domestic rate demand
  • the right to ask us to look again at the decision