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Data Protection

Data Protection Legislation (the GDPR and new Data Protection Act 2018) covers the collection, storage, processing and distribution of personal data.  It also gives certain rights to individuals about whom information is recorded and places an obligation on us to protect your data.

The Council aims to fulfil its obligations under the legislation to the fullest extent; only processing personal data for the reason it was collected, ensuring you are aware of why it is being processed (with some exceptions due to legislative requirements) and by ensuring we take appropriate measures to protect your information. 

Your data is protected by the following principles that we will adhere to;

a) process lawfully, fairly and in a transparent manner in relation to individuals;

b) collect for specified, explicit and legitimate purposes

c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

d) accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed

f) processed in a manner that ensures appropriate security of the personal data,

You can be assured that when we look at new ways of using personal information or where we engage in new contracts that we will conduct a privacy impact assessment and assess their security to ensure that your privacy and personal data rights are not placed at risk.

You can also access further information about the Act at the Information Commissioners website (External Link)

Your rights:

The GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

 

The right to be informed:

We have a corporate privacy notice which details how your data will be used.

Individual teams will also tell you what is happening via a fair processing notice. You have the right at any time to ask what is happening with your data unless the release of this information could harm a law enforcement or investigations matter.

Make a Subject Access Request:

If you have an enquiry about the Council’s use of personal data or would like to make an access request under the Act, please contact:

Data Protection Officer
Newcastle-under-Lyme Borough Council
Castle House
Barracks Road
Newcastle-under-Lyme
Staffordshire
ST5 1BL

Telephone – 01782 717717

E-mail: dataprotection@newcastle-staffs.gov.uk

Alternatively you can also download a copy of the Subject Access Application Form (PDF 155KB). 

If you are a third party making a request on behalf of a data subject please use this form SAR third party (PDF 78KB) 

Disclosure of Personal Information (S212 requests)

When making a S212 request (previously s29) can you please complete the S212 Information Requests Form (PDF 189KB). Please return your signed form to: dataprotection@newcastle-staffs.gov.uk

The right to rectification, erasure, restriction and objection:

You are able to request that your data is rectified if inaccurate, erased or restricted and you can also object to us processing your data. These rights will be considered on a case by case basis and in some cases there will be a lawful reason to refuse your request.

If you wish to make such a request please contact;

Data Protection Officer
Newcastle-under-Lyme Borough Council
Castle House
Barracks Road
Newcastle-under-Lyme
ST5 1BL

Telephone – 01782 717717

E-mail: dataprotection@newcastle-staffs.gov.uk

The right to data portability, rights in relation to automated decision making and profiling.

You have some increased rights in relation to electronic data. If it can be made portable and be able to be sent in a portable format to you or someone else you can make this request. You also have a right to have automated decisions made about you reviewed and request information regarding any profiling. 

If you wish to make such a request please contact;

Data Protection Officer
Newcastle-under-Lyme Borough Council
Castle House
Barracks Road
Newcastle-under-Lyme
ST5 1BL

Telephone – 01782 717717

E-mail: dataprotection@newcastle-staffs.gov.uk

Make a data protection complaint:

If you are unhappy with how we have treated your data or if you do not feel we have responded to a request appropriately please complain to;

Newcastle-under-Lyme Borough Council
Castle House
Barracks Road
Newcastle-under-Lyme
ST5 1BL

Telephone – 01782 717717 

E-mail: crelations@newcastle-staffs.gov.uk 

If you remain unhappy you have the right to contact the Information Commissioners Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.


Last updated 7 November 2018

 
 
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