Contact us

If you would like to report something, or apply or pay for something, the best way is to contact us online:

Report it

Apply for it

Pay for it

General enquiry

Website feedback

Phone

If you are unable to contact us using our online option, you can call us on our main number from Monday to Friday between 9am and 3.30pm:

01782 717717 

Out of hours emergencies

For emergencies only outside of our opening hours, please call 01782 615599.

Social media

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Write to us and send it to this address:

Newcastle-under-Lyme Borough Council
Castle House
Barracks Road
Newcastle-under-Lyme
Staffordshire
ST5 1BL

Visit

Our offices are at:

Newcastle-under-Lyme Borough Council
Castle House
Barracks Road
Newcastle-under-Lyme
Staffordshire
ST5 1BL

Our reception is open Monday to Friday between 9am and 4pm.

The library is located at the same location. For current opening times, please check with Staffordshire County Council.