Civic Pride 2025

In every part of the borough council, our councillors, staff, volunteers and services interact with residents and partner organisations every day. It’s important to do this in the right way. We know that when we work together with residents and communities, outcomes for everyone are improved. This is why working with our communities is central to our council plan for 2022 to 2026. This strategy is the next step forward for this collaborative work.
  

Download the council plan

Our strategy has been developed by listening to what our communities have told us, and hearing from people who live in, work in, study in and enjoy Newcastle. People have talked about what they do to help themselves and each other in the borough, and what the council could do differently.

A huge amount of work takes place to improve how we work with communities:

  • finding better and more convenient ways to provide Information
  • advice and guidance to residents
  • to developing new forms of engagement that put residents at the centre

This is the first time we have brought all of this together into a strategy to make sure that this work helps us make progress with our collective vision over the next 5 years.

Integral to this strategy is our delivery plan, which sets out the practical actions we will take together with our community. This translates our high level objectives into real actions our residents expect, and will show what difference we have collectively made in the future. We will review progress against the delivery plan every year, and conduct a mid-point reflection, taking soundings from our partners and residents to check that the direction is still relevant and delivering the right outcomes.