Our performance
Council plan
Our aim
Our aim is to be an excellent council and to make this happen we regularly monitor how well we’re doing. Our outcome and priorities developed are underpinned by a set of key performance measures and targets delivered by our council plan. These were agreed by cabinet to be monitored for each year. This helps us to celebrate our achievements and to focus on areas where we need to do better. Quarterly reports are published throughout the financial year to share this information.
Our vision
The borough has around 125,300 residents and the vision is:
Good local services, a prosperous borough, and safe and welcoming places for all.
Annual report
Our annual report outlines the progress we have made in delivering the priorities for the borough.
Alongside a review of our performance, the annual report also highlights some of the common issues facing the borough’s residents and how we have engaged with local communities to help shape local solutions and service improvements. It also looks at the financial challenges we face and across the local government sector as a whole, and our plans to continue providing value for money services.
Productivity plan
Here at Newcastle-under-Lyme Borough Council, productivity is written into our ambitions and sits at the heart of our 4-year council plan.
We are committed to the delivery of high quality value for money services and achieved an average band D Council Tax charge amongst the lowest 25% of all English District Councils for 2024/25 at just £2143.59.