Our customer promise

What you can expect

You can expect:

  • all of our staff to be fully trained, customer service professionals
  • our help with any council enquiry, complaint or suggestion
  • to be given a warm welcome in a clean environment
  • to be provided with up to date information about your enquiry or complaint whenever you ask us
  • us to be sensitive to your needs and do our best to ensure that you can make best use of our services