Lost and stray dogs

Report a stray or lost dog

What we will need to know 

We will need you to tell us: 

  • your name, address and a contact telephone number 
  • a description of the dog and if it has a collar  
  • if you have hold of the dog and how long you could hold it for. 

Report a stray dog

Alternatively, you can call 01782 717717. 

What will happen next? 

If you are keeping hold of the dog, your details will be passed to the dog warden who will collect the dog from you during working hours. Working hours are Monday to Friday, 9am to 4pm. 

If the dog is still running loose, we will attend as soon as we can. 

Outside of our working hours 

We only provide a collection service during office working hours, which are Monday to Friday, 9am to 4pm. Please note: police stations are unable to accept dogs. 

If you can, please take care of the dog until the next working day, when we will arrange to collect it from you 

It may be possible for you to take the dog to the City Dogs Home, Brookhouse Lane, Bucknall ST2 8ND.  Please contact them by calling 01782 304130 to check if they could receive the dog before travelling.  They are not obliged to accept the dog from you. The City Dogs Home will not accept dogs after 4pm. 

A local vet may be able to check the dogs microchip and contact its owner.  Please telephone them before you visit to check if they can see you. 

You should advise our out of hours contact service that you have found a dog by calling 01782 615599. They will record your contact details and where the dog was found.  They pass this information to us the next working day.  They may also have had a call from someone reporting the dog lost and may be able to match the owner with the finder. 

If the dog is injured please contact Vets Now by calling 01782 513366 who will advise you. 

What we are not responsible for 

We cannot deal with: 

  • dogs of people taken into hospital or care 
  • dogs belonging to prisoners/people detained by the Police 
  • dogs of evicted tenants 
  • rehoming unwanted dogs