Resident and customer account
New MyAccount
If you had a MyAccount before May 2026, you'll need to register again to access your Council Tax, business rates (NNDR), and benefits services.
Council Tax/Business Rates (NNDR)/Benefits
Your online account gives you secure access to your Council Tax, benefits and business rates (NNDR) information anytime, anywhere.
Available 24 hours a day, 7 days a week, it's the quickest and easiest way to manage your council services online. From viewing your Council Tax and business rates accounts, checking balances and bills, and reporting changes in circumstances.
How to register
Registering is quick and easy. To create an account, you'll need to enter:
- your name (exactly as it is on your Council Tax or NNDR account)
- your Council Tax or NNDR account number (found on your bill)
- the postcode of the property or business premises
Once registered, you'll be able to access your account online whenever you need it.
Sign up today
Join thousands of residents and businesses who are choosing a faster, more convenient way to manage their accounts online.
Frequently asked questions
The MyAccount is asking me to set a username. What should I use?
You should use your email address as your username.
I don’t know my account number. How do I find this?
Your account number is on your annual bill, as well as any letters we send you. If you are still unable to find your account number, please contact us.
I get an 'Incorrect details' error. What should I do?
Please check that you have entered the correct account reference, postcode (for the property) and the name as it is shown on your bill.
All other services
Need to report an issue, request a service or make an application?
Visit our Report it and Apply for it pages to access a wide range of council services online.



