Did we do something wrong?

Quality of service

Sometimes things go wrong. Please let us know if we cause problems such as:

  • blocking your drive when we return bins, bags or caddies
  • we drive inconsiderately
  • leave a mess

If there is a problem with the quality of our service and we have caused you inconvenience please let us know using our online reporting form. We will respond to you directly within ten working days.

Report an issue with recycling and waste service quality of service