To change your Council Tax address you will need to login to your My Account and from there you can manage your Council Tax. You can access your My Account here:
Access My Account
For information on setting up your My Account and what it's purpose follow you can read more here:
Managing Council Tax
I am moving into a newly built property
New Occupier forms
If you need to make a Council Tax payment you can access payment options using the link below:
Please follow this link to make an enquiry to our Council Tax team.
Link to: Council Tax Enquiry
Your information will be processed electronically by Newcastle-under-Lyme Borough Council.
We will not disclose your information to another organisation unless it is to help prevent fraud, is necessary by law, or is required to provide the service. Your information will not be sold to anyone and we will only keep your information as long as necessary.
Further information about how your information is used, how we maintain the security of your information and your rights can be found on the Council’s website.
Follow the link below to upload your documents to the Council Tax team.
Link Upload my documents
Follow this link to subscribe to the Chargeable Garden Waste Collection Service.
Link to: Garden Waste Subscription Service
Follow this link to order new and replacement containers.
Link to: Order a Container or Sticker
Follow this link to report a missed collection.
Link to: Missed Bin Collections
Follow this link to request help putting out bins.
Link to: Assisted Collections
Please follow this link to report an issue with Recycling and Waste service quality.
Link to: Quality of Service
Please follow this link for information about our business waste service.
Link to: Business Waste
Follow this link to check our A-Z to see what goes in each bin/bag/caddy.
Link to: Recycling A-Z
Where can I recycle batteries and other things the Borough Council does not accept?
Follow this link to the Recycle Now site.
External link to: Recycle Now
Please follow this link to report your concern.
Link to: Disrepair in Rented Accommodation
Please follow this link to request an Immigration Inspection.
Link to: Housing Immigration Inspection
Please follow this link for:
Link to: Housing Concern
Please follow this link for election enquiries.
Link to: Electoral Registration
Please follow this link to our Building Control Page.
Link to: Building Control
Please follow this link for information about planning applications and fees.
Link to: Planning Applications and Fees
Please follow this link for planning enforcement enquiries.
Link to: Planning Enforcement
Follow this link for information about hedges.
Link to: High Hedges
Follow this link for information about trees and hedges.
Link to: Tree and Hedgerow Preservation
Follow this link to report a Tree Maintenance Issue.
Link to: Tree Maintenance Enquiry
Follow this link to report unauthorised work to trees.
Link to: Landscape TPO Enforcement
Follow this link to make an enquiry about a Tree Preservation Order.
Link to: Landscape TPO Conservation
Please follow this link to our web page about parking permits.
Link to: Transport and Streets
Please follow this link to the Staffordshire County Councils web page for further information.
Link to: About Parking on the Highway
Please follow this link for information about disabled parking.
Transport and street issues are mainly dealt with by Staffordshire County Council, and include the following:
If you need information on any of the above you can visit the Roads and Highways section of the Staffordshire County Council website.
Link to: Roads and Highways
As you were not able to find the information you needed please follow this link to submit a general enquiry.
Link to: General Enquiry Form
For information and to apply for Housing Benefit or Council Tax reduction, follow the links below.
For Housing Benefit: Housing Benefit
For Council Tax Reduction: Help Paying Council Tax
For information and to apply for Descretionary Housing Payments, follow the link below.
Link to: Discretionary Housing Payments
To change your address you will need to login to your My Account and from there you can manage your Council Tax.
You can access your Manage Council Tax Account here: Manage Council Tax Account
For further information and to report a change in your circumstances follow the link below:
Link to: Benefit Enquiry Form
If you need to make a Benefit payment you can access payment options using the link below:
For further information about Local Housing Allowance follow the link below:
Local Housing Allowance
For further information about making an arrangement on an overpayment of Housing Benefit, follow the link below:
Link to: Housing Benefits
For further information about non-dependent decuctions, follow the link below:
Please follow the link below you upload your documents to the Benefits department.
Link to: Document upload form
Please follow the link below to send your enquiry to the Benefits department.
Link to: Benefits Enquiry Form