The museum is in Brampton Park,on the A527 from Newcastle town centre heading towards Wolstanton and May Bank. The museum postcode is ST5 0QP if you are using a satnav.
Buses 98 and 99 which start and terminate at Newcastle bus station stop at the park.
For your car…
We have a free car park just in front of the building. There are two disabled parking spaces and extra parking is available next to the children’s play area and the café.
During busy times, the overflow car park at the entrance to the museum will be open. There are parking spaces with parking meters on Brampton Road.
There are two parking spaces for Blue Badge holders at the front of the museum.
For easy access….
There is wheelchair access available to all areas and a lift to the first floor. We have an accessible toilet.
We have a wheelchair available to visitors kindly donated to us by Castle Comfort Centre, Wolstanton.
For visitors with hearing impairment we hold a portable induction loop at reception and also an induction loop in the main gallery. These can be used by switching hearing aids to the T-position.
For visitors with an autism spectrum condition, learning disabilities or for those that require a visit during quieter hours, the museum building is less busy after 3pm on weekdays during term time. From 10am to 3pm we can be very busy with visits from local school groups. Weekends and school holidays can be very busy in fine weather. On these days we are quieter from 10am-11am and from 4pm onwards.
We now operate a Quiet Hour every Saturday from 10-11am. At our Visitor Services desk, we have available a Museum Visit Visual Timetable to help guide you around our building. We also have available simple trails to give you a focus while you visit. When you plan your visit, you are welcome to call the museum (01782 619705) from 9.30am onwards to find out the activities that will be taking place on the day of your visit. While you are in the building, if you require access to a quieter space, please ask our Visitor Services Assistants at the front desk who will be happy to help you.
For babies (and parents)…
There are baby changing facilities available in all toilets. Breastfeeding mothers are welcome and a quiet area can be provided if required.
We welcome school groups. See our Schools page for details of what we can offer schools. Groups are advised to book in advance.
For your refreshment…
We have a very nice bean to cup machine that can make tea, coffee (espresso, latte, cappuccino etc) and hot chocolate. We also sell a selection of spring and flavoured waters.
We're happy to say that we are now selling Snugbury’s ice cream.
Last updated 31 July 2019