Housing advice and homelessness

Get online tailored housing advice for you

Are you looking for information on homelessness or housing advice?

You can find support and guidance on the following:

  • how to solve problems affecting your housing situation
  • what to do if you have been asked to leave your property
  • how you can find somewhere else to live
  • how we can help you
  • housing options
  • homelessness

See the housing advice tool

Staffordshire joint homelessness protocol for 16 and 17 year olds

Young people are better off living at home or within their family network, if it is safe for them to do so. This protocol affects those young people aged 16 and 17 who claim or appear to be homeless and what agencies will do to assess their needs and support them.

The protocol provides a pathway for homeless 16 and 17 year-olds to provide a consistent response with clear lines of accountability. There is also a process for conflict resolution so that when this occurs, this will be dealt with on a case-by-case basis and in a way that does not undermine relationships at a local level.


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Staffordshire joint housing care leavers (18-25) protocol

Transition from care to adulthood is often a worrying and uncertain time for young people, and often happens sooner in life. Care leavers should expect the same level of support that others would expect from a reasonable parent. Staffordshire County Council and local housing authorities must make sure that young people are provided with the opportunities they need, as well as an understanding that they are likely to make mistakes and that second chance opportunities are provided to them.

Securing suitable accommodation for care leavers is more than just finding them somewhere to stay. Housing is one of the main areas that can underpin a positive transition to adulthood, and care leavers need somewhere safe, secure, and suitable to live, with as smooth and planned transition as possible.


Download the document