Universal Credit - how to claim

Help is out there to help you to claim Universal Credit

Department for Work and Pensions (DWP)
  

Go online to claim Universal Credit

If you cannot claim online, call the Universal Credit migration notice helpline for free on 0800 169 0328

You can also call for free on 0800 169 0328 if you:

  • are not the person named on this letter
  • do not intend to claim Universal Credit

You can visit the Universal Credit web site.

You can visit your local Jobcentre Plus.

Citizens Advice

Telephone

For free, independent and confidential help, call the Citizens Advice Help to Claim service on Relay UK 18001 then 0800 144 8444.

Lines are open Monday to Friday 8am to 6pm.

Calls to 0800 numbers are free from landlines and mobiles.

Online

You can go to their website.

You can also check who can help you in your local area.

Webchat

To speak to a Citizens Advice Help to Claim adviser go to their web site.

Aspire Housing

Aspire Housing customers can be supported by the Money Advice Team.