Job Opportunity: People and Organisational Development Assistant

Vacancy reference 

ECR000340

Salary 

Grade 3 - £24,027 to £24,404 per annum, pro-rata 

(actual salary £15,585 - £15,829 per annum)

Hours 

24 Hours per week

Contract 

Permanent

Location

Castle House, Newcastle-under-Lyme 

About the job 

We have an exciting opportunity available to join the People and Organisational Development team at Newcastle-under-Lyme Borough Council on a part time basis in a true all round assistant role. The role will be based in Castle House, in the centre of Newcastle-under-Lyme, with easy access by bus and parking provided nearby.

The 24 hours will need to be worked over 4-5 days, including Monday-Wednesday, with flexibility over the Thursday and Friday, the hours are open to discussion but must between the core service hours of 9am-5pm.

We’re looking for a driven and motivated individual who is keen to embrace new technology to help us provide the best service possible, The role will be varied and different every day, some key tasks may include;

  • Being the first point of contact and providing triage of queries to the team, directing and supporting self-service resolution wherever possible.
  • Assist with updating the intranet and identifying process improvements.
  • Supporting recruitment, advertising roles online and on LinkedIn and on-boarding candidates.
  • Produce basic reports around HR data for internal and external use.
  • To act as assistant and administrative support to colleagues where required.
  • To support payroll processing as required.
  • To update and report on all online learning.

We’re a small and friendly team and feel we have a lot of experience and development to offer someone keen to learn more about working in a people function.

Requirements

  • A Level 3 qualification in a relevant subject such as Business Administration, Human Resources or demonstrable equivalent experience.
  • HR/People experience is welcome but not essential,
  • good organisations skills and attention to detail
  • excellent customer service skills
  • a good understanding of confidentiality and data protection are key.
  • Please see Person Specification for a full list

Why work for us? 

Newcastle-under-Lyme is a borough with big ambitions.  We’ve already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities.   

If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop.  We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.

Our historic borough is a place of marked contrasts. We are the home of a world class University at Keele, a leading light known internationally for its research and sustainability record, which stands side by side with former mining communities including some which register amongst the most deprived areas in the country. Our Borough is also a mixture of urban centres, affected by some of the same social issues facing our neighbouring city, Stoke-on-Trent, but also outstanding rural landscapes in our less populated villages. Our plans and priorities aim to address the needs of all our communities.   

Our People Offer 

We reward our people with a competitive range of benefits including; access to the local government pension scheme, minimum 24 days annual leave plus 5 extra days after 5 years' service, flexible working options and family friendly policies, local and national high street discounts, free car parking, green travel scheme including cycle to work and electric car salary sacrifice, free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks plus development and training opportunities.

View our full people offer and 'working for us' video here. 

Contact 

If you have any queries regarding this role please contact Maxine Colduck at Humanresources@newcastle-staffs.gov.uk

Closing date

5pm on Monday 10 February 2025. 

Should we receive a large number of applications, then this post could close sooner than the date stated. 

Shortlisted applicants will be contacted within two weeks of the closing date. 

Interview date 

Monday 17 February 2025.

Supporting documents and information
  

Download the job description and person specification

We are committed to making our recruitment process as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.  If you would like us to do anything differently during the interview or assessment process please contact our People team (humanresources@newcastle-staffs.gov.uk) 

Need help completing the online application form? 

Our application form has recently been updated to make it easier to apply, please be aware that you are not able to save your application part way through so please ensure you have all information to hand; 

  • Make a note of the details of the post you are applying for.  
  • Read through the job description and person specification. 
  • Review our values and behaviours. 
  • Ensure that you have relevant job application information to hand i.e. employment details, qualifications and training, professional memberships (if applicable) and the details of two referees. 
  • If you have a CV you can cut and paste information easily into the form.
  • The supporting information section of the application is your opportunity to share with us your key achievements and highlight any relevant experience.   We’d like you to tell us;  who you are, your values and strengths, why you feel you are suitable for the role and finally, your career goals.  
  • We’d suggest typing your supporting information firstly to a Word document and then copy and paste to the supporting information section of the online application.  This way you won’t lose valuable information if the page times out. 
  • At the end of the form you can choose to save a copy of your application, we advise doing this.
  • If you are interested in more than one role, you will need to submit a separate form for each job.

Contact our People team if you have any questions regarding the online application form or require further support (humanresources@newcastle-staffs.gov.uk

Apply online