Keeping rented homes safe

If you rent your home it should be warm, safe and in good repair. More information can be read in the checklist published by Gov.UK.

Reporting concerns

Initial actions

If you have concerns about your home you should contact your landlord first. You can use our template letter if you wish. Include all items of concern in the letter, keep a copy and note the date you sent it.
   

Download the template letter

If the concerns remain outstanding

You can contact us through our general enquiry form online:
    

Report a concern

A housing officer will contact you and may offer an inspection to assess for hazards to health.

Housing Association tenants

If you are a housing association tenant, contact them about any disrepair. They should have a published policy on dealing with complaints.