Council reiterates calls for more support ahead of business rates changes

Published: 4 March 2026

Local businesses are advised to check their current business rates valuation with the Valuation Office Agency, ahead of nationwide changes, as the council awaits a reply from the Government regarding calls for more support.
Local businesses are advised to check their current business rates valuation with the Valuation Office Agency, ahead of nationwide changes, as the council awaits a reply from the Government regarding calls for more support.

Calls are being repeated for more Government help in supporting vibrant and sustainable town centres, high streets and villages ahead of significant changes in how business rates are calculated.

Newcastle-under-Lyme Borough Council is urging ministers to extend business rates relief to all hospitality and high street businesses – not just pubs – and carry out a further review of business rates for the retail, hospitality and leisure sector with a view to achieving a permanent reduction in taxation.

The Valuation Office Agency (VOA) is currently updating the rateable values of non-domestic properties, to reflect recent changes in the property market, as part of a national revaluation. Some businesses may see their rateable value – and therefore their business rates bill – increase or decrease from April 2026.

The Government is also introducing new business rates multipliers, which alongside any reliefs, will determine the final amount payable.

Following a Full Council motion on 21 January – which received cross-party support – the council wrote to Chancellor Rachel Reeves raising urgent concerns about the challenging trading conditions currently faced by local businesses. It’s also asking for the removal of business rates for car parks in recognition of the crucial role that parking plays in supporting businesses.

Cllr. Stephen Sweeney, Cabinet member for Finance, Town Centres and Growth, said:

Our local businesses are the backbone of our communities. We are calling on the Government to take further steps in supporting the vitality of town centres, high streets and villages by providing fair and meaningful support – to help all local businesses thrive.

 

Councils issue business rates bills based on rules which are set nationally by the Government. The borough council pays business rates itself and is constantly reviewing the rateable values of its buildings, challenging the VOA when necessary. While we await a reply to our letter, it’s important that local businesses check that the information held about their property is accurate and up to date before the revaluation comes into force. This will help them to avoid surprises, plan ahead and ensure they are being billed correctly.”

To view details and make any changes, businesses need a business rates valuation account via VOA’s online service which can take up to 15 days to set up.

More information is available on the council’s website.

Download the letter