High hedge complaints
We can deal with complaints about hedges that are so high that it is affecting the level of light coming into a property or affecting the view out of a window.
We will not be able to deal with:
- untidy hedges
- hedges that shed their leaves annually
- boundary disputes
- subsidence or damage to property
Involving us must be your last resort and a complaint can only be made if you really cannot agree a solution with the owner of the hedge. We can refuse to get involved if you have not done everything you reasonably could to settle your dispute before making a formal complaint.
We will not consider a complaint received within 12 months of a previous complaint about the same hedge.
We would also recommend that you check whether the hedge is protected.