Housing benefits and Council Tax reductions privacy notice

Managing personal data

We are responsible for managing the information we hold and we recognise that this information is important to you. We take our responsibilities seriously and aim to use personal information fairly, correctly and safely in line with the legal requirements set out by the General Data Protection Regulations (GDPR). Anyone who receives information from us is also under a legal duty to do the same and has a set of data protection clauses included in their contract. 

Any organisations that process personal information on or on behalf of us, or with whom we share information, also have the same legal obligation to comply with GDPR and will have a set of data protection clauses included in their contract or other form of agreement.

As we collect and process personal information we are registered as a ‘Data Controller’ with the Information Commissioner's Office (ICO).

Our registered address as Data Controller is:

Newcastle-under-Lyme Borough Council, Castle House, Barracks Road, Newcastle, ST5 1BL.