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Track, Inspect and Comment on an Application

The Public Access site is currently undergoing a period maintenance and may be temporarily unavailable. During this period comments may be submitted by e-mail to: planningapplications@newcastle-staffs.gov.uk.

Applications for planning permission, listed building consent and conservation area consent can be inspected and commented on in a number of different ways.


Use our online system (Public Access) to search for, track and comment on planning applications.

The Council continues to aim to have all application documentation available online within five days of the receipt of a valid application.

To comment on a planning application online you must:

  • register with the system
  • make your comment during the consultation period

All comments made will be displayed on the application and can be viewed by others.

As you enter the public access system you are assumed to be aware of and accepted the:-

  • terms and conditions, copyright and limitations of use.
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Search for an application online

In person

All applications for planning permission, listed building consent and conservation area consent can also be viewed by visiting the customer service centres in:-

  • Castle House, Barracks Road, Newcastle ST5 1BL or
  • The Town Hall, Liverpool Road, Kidsgrove ST7 4EL.

at any time between 9am and 4.30pm from Monday to Friday.

e-mail or post

Representations can be made on all applications for planning permission, listed building consent and conservation area consent either by:

Development Management Service, Directorate of Regeneration and Development, Newcastle-under-Lyme Borough Council, Castle House, Barracks Road, Newcastle ST5 1BL.

Please include the application reference number in all correspondence to ensure that your comments are taken into consideration in the determination of the relevant application (the reference number can be obtained on the website using this link).

All representations should be submitted by a specified date which can be found using this link, finding the relevant application and pressing the tab titled ‘important dates’.  The relevant date is the ‘overall expiry’ date.  Please note that you will not be able to comment on an application using the ‘submit comments’ tab, referred to above, after the overall expiry date.

If a decision has already been made on an application, your comments cannot be taken into consideration, no matter how relevant to its determination.  A decision can be made at any time after the overall expiry date and it is therefore very important that your representations are received by that date.

What you can comment on

Planning applications are decided only on the basis of material considerations which must be relevant to making the planning decision in question and relates to matters of public interest such as:

  • the effect on a neighbour's daylight, sunlight or privacy
  • the impact on traffic, road access, parking and servicing
  • layout and density of buildings
  • design, appearance and materials
  • impact such as noise generated by the proposal
  • nature conservation

The council cannot consider non-planning issues such as:

  • loss of view
  • the effect on property values
  • land ownership or restrictive covenants
  • personal circumstances (unless exceptional such as relating to a physical disability)
  • competition between rival businesses
  • matters controlled under other legislation such as building regulations

If you are unsure as what are matters that can be taken into consideration you can seek assistance by speaking to the case officer, either in person or by arranging a meeting.  You may also be able to obtain assistance in formulating your comments from Planning Aid England.

Publishing and processing your application

By law, all comments received and the names and address of the persons making the comments must be open to public inspection, as they form part of the statutory register for applications.  We will display the comments on the Councils website, although personal data, such as signatures, email address and telephone numbers will be removed.  However, the names and addresses of those people who commented on the application are published. Please note that anonymous comments cannot be taken into consideration.

The General Data Protection Regulations (GDPR) gives rights to you about how your personal data is obtained and used by the council, as 'data controller'.  Upon request your representation can be removed from the website once the application has been determined but we will retain your correspondence, as is required as part of the Statutory Planning Register.  We may also share information you provide with other departments of the council and certain organisations, such as statutory and non-statutory consultees and the Planning Inspectorate, as is required by statute and for the purposes of processing the application and/or appeal.

We therefore process your personal data in the exercise of our official authority and in carrying out a task in the public interest.  

If you have any concerns regarding how your data is process and/or retained, please speak with an officer from the development management team initially.  You may also wish to refer the matter to the data protection officer or you can complain to the Information Commissioner (external site).

Copyright and terms and conditions

Plans, drawings and material submitted to the council are protected by the copyright acts (Section 47, 1988 Act). You may only use material which is downloaded and/or printed for consultation purposes, to compare current applications with previous schemes and to check whether developments have been completed in accordance with approved plans. Further copies must not be made without the prior permission of the copyright owner.

Last updated 21 October 2021

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