Who can access the register

Who can find out my name and address?

Anyone can phone us about a particular entry on the register. However, we can only confirm whether a named person does or doesn't live at a given address. If the caller wants to know who lives at an address but doesn't have a matching name, we won't give out the details of the person registered at that property.

Who can look at the register?

Anyone can visit us at Castle House in Newcastle to view any portion of the register under supervision. You should first call the Customer Contact Team on 01782 717717 to make an appointment, as the register is only available to view for 30-minute periods of time.

When searching the registers, please be aware that they're held in street order within polling districts, and not in alphabetical name order. You should therefore be aware that your search is potentially of a register containing over 90,000 names!

Representation of the People Regulations 2001

Under the above regulations, electoral registration officers must supply a copy of the full register to the following bodies automatically:

The British Library

The Office for National Statistics

Electoral Commission

Boundary Commission

Returning officer for that registration area

Area returning officer for a shared constituency at a parliamentary election

Local returning officer for a shared constituency at a European parliamentary election

The following people/bodies are entitled to request one copy of the full register during its "shelf life" (between 1 December and 30 November of the following year):

Local MPs



Newcastle-under-Lyme Borough Council

Parish councils


Nominated persons of a registered political party

Holders of a relevant electoral office

Registered political parties


Any person/body from the above list requesting information must so do in writing to the electoral registration officer. Its available free of charge and supplied in connection with electoral purposes to facilitate the democratic process, and for the purposes of security, law enforcement and crime prevention. It may also be sold to government departments for security, law enforcement and crime prevention purposes, and to credit reference agencies for money laundering and credit assessment checks.

We do supply copies of the full register (with markers indicating who has "opted out") to credit reference agencies for a fee. Most of the credit reference agencies request the full register from us, together with a list of monthly updates to it, which show any recent householder changes that have been notified to us. We can't vouch for how soon these agencies update their records once we've sent data to them, and we can't get involved directly with any individual elector disputes where agencies say they can't find electors on their records. We will however supply a 'confirmation of residency' letter containing a poll number to the elector, which they can send to credit reference agencies, banks, etc. as proof of their registration.

For further information on access to the register, please contact the Electoral Commission at Trevelyan House, Great Peter Street, London, SW1P 2HW. (Tel. 020 7271 0500)


Last updated 16 August 2018

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