Rights of assistance dogs and their owners

Dislike or fear of dogs

Guide dogs are working dogs and their owners rely on them for both independence and mobility. Guide dogs have up to two years of intensive training and receive further training and professional support throughout their working lives. In addition, guide dog owners are given training on how to maintain high standards of grooming and cleanliness and the dogs are checked regularly by vets.

In practical terms, guide dogs do not disrupt the everyday operation of businesses or premises. They are trained to sit at their owner’s feet at all times, not to climb on furniture and not to bother other people.

Due to their standard of training, guide dogs are not seen as a hygiene risk to food premises and establishments e.g. restaurants, hotels etc. 

You cannot refuse entry to an assistance dog owner because you fear or dislike dogs.