Your online account

Managing your Council Tax online

Many residents of the borough already manage their Council Tax online. When you register for your own free online account, you will be able to:

  • View and track your Council Tax bills at any time.
  • Set up, change and manage your payments.
  • Tell us you have moved home or moved in to the area.
  • Apply for or cancel a single person discount.

You can manage your account any time, any day, without the need to call us.

How to manage Council Tax online

Once you have registered for your own online account, to see your Council Tax we will need a little extra info to keep your account safe. This includes:

  • Your Council Tax account number.
  • Your online key code.

Both of these are on your latest Council Tax bill. If you do not have a latest Council Tax bill, please call us.

Then, please follow these steps:

  1. Register or log in to your My Account.
  2. Select 'Register to use Council Tax services' at the top of the page.
  3. Enter your Council Tax account number and online key code.