Jubilee2 membership terms and conditions

Cancellation of membership

5.1 For the J2 Membership Contracts you may cancel your membership once you have fulfilled your agreement of paying 12 direct debit payments. After the 12th payment 1 months’ notice can be given in writing or via email to j2fitness@newcastle-staffs.gov.uk. 

5.2 For the no minimum term Membership you may cancel at any time by giving one month’s notice after the first direct debit payment has been taken. This can be done in writing or via email to j2fitness@newcastle-staffs.gov.uk. 

5.3 The council may cancel your membership if:

  1. You behave in an unacceptable manner towards council staff or any person in or around the sporting facilities or premises.
  2. You do not pay your monthly fees and you fail to respond to correspondence regarding unpaid fees within 30 days of us writing to you. The council will use all methods of recovering unpaid membership fees including debt recovery through the civil courts where necessary.

5.4 All cancellations should either be sent in writing to the Health and Fitness Manager, Jubilee2, Brunswick Street, Newcastle, ST5 1HG or via email to j2fitness@newcastle-staffs.gov.uk.