Housing enforcement guidance
If you feel we have not acted in accordance with this policy please contact us:
Phone: 01782 717717
Postal address: Newcastle-under-Lyme Borough Council, Castle House, Barracks Road, Newcastle-under-Lyme, ST5 1BL
If you are dissatisfied with the response you can pursue your complaint through the internal complaints procedure by contacting our Customer Relations team by:
- phone: 01782 717717
If you remain dissatisfied after our internal complaints procedure, you can refer the matter to the Local Government Ombudsman.