Customer hub privacy notice

Your rights

The law gives you specific rights over your information. These rights are: 

  • to be informed of our use of information about you; 
  • of access to information about you; 
  • rectify information about you that is inaccurate; 
  • to have your information erased (the ‘right to be forgotten’); 
  • to restrict how we use information about you; 
  • to move your information to a new service provider; 
  • to object to how we use information about you; 
  • not to have decisions made about you on the basis of automated decision making; 
  • to object to direct marketing; and, 
  • to complain about anything the council does with your information (please see the ‘Complaints’ section below). 

Some of the rights listed above apply only in certain situations, and some have a limited effect. For a full explanation of how we use your data, and your rights, please visit our main privacy page and the your rights section of our website.