Swimming lesson terms and conditions

Communication

We like to encourage communication and welcome issues to be raised with our staff.

The duty management team will be the people to resolve any poolside issues. Any problems or issues should be conveyed through them.

Questions regarding the progression of pupils should be directed towards the reception staff that will be able to pass on the message to the duty manager to communicate with the relevant swim teacher.

All parents/guardians are required to supply us with a valid e-mail address for quick communication purposes. This is essential so that we can inform you when your child is ready to move up a stage of lessons.