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How To Reduce Your Council Tax Bill

Discounts and Exemptions


The full Council Tax bill assumes that there are two adults living in the dwelling. If only one adult lives in a dwelling (as their main home) the Council Tax Bill will be reduced by 25 per cent. Certain people will be disregarded when looking at the number of adults resident in a dwelling if they meet certain conditions. If any of these conditions are met then follow the link, complete, save and return the relevant form(s).

If you feel you may be entitled to a discount and have not been granted one you should contact the Executive Director (Resources and Support Services).

If you have been granted a discount you must tell the Council of any change in circumstances which will affect your entitlement. If you fail to do so  you may be faced with a penalty of £50.

What if all the residents are disregarded?

Then a 50 per cent discount may apply. If you are not sure you should contact the Council.

Properties exempt from Council Tax

Council Tax is not charged on certain properties - ‘exempt properties’. The classes of property exempt from Council Tax are shown below. If you think that your property falls into any of these classes please contact us. You may need to provide us with evidence before we grant the exemption.

*Please note: On 1 April 2013 exemption classes A (undergoing repair) or C (unoccupied & unfurnished) were removed from legislation. Instead such properties may be eligible for a local discount of up to 100 per cent of Council Tax payable.

In Newcastle-under-Lyme no discount is available for properties undergoing major structural repair but 100 per cent discount can be awarded for up to 28 days in empty/unfurnished properties.

Additionally properties which have been empty for over two years will attract a premium of 50 per cent of the basic Council Tax payable.

Below is the list of current Council Tax exemptions that are available, if your property falls into any of the categories then follow the link, complete, save and return the relevant form(s).

Discounts and Exemptions for Family Annexes

From 1 April 2014 Annexes which are used by the occupier of the main house as part of the main home or annexes which are occupied by a relative of the person living in the main house will be entitled to a 50% reduction in the Council Tax payable on the annex.

The 50% reduction is on top of any other discount you or your relative may be entitled to (excepting Council Tax reduction).

In order to qualify the annex must form part of a single property which includes at least one other property (that is, the annex must be within the grounds of the main house although not necessarily attached) and must be included in the title deeds of the main house and not registered separately and either the annex is being used by the residents of the main house or as part of their main home.

Or the annex is lived in by a relative of the person who lives in the main house.

However, an annexe is exempt if it is occupied by dependant relatives, that is to say those aged 65 or over, or substantially or permanently disabled or severely mentally impaired. In addition you will not be charged an empty homes premium on a long term empty annexe.

Follow this link if you believe that you may qualify for this reduction

Disabled Relief Scheme

You may be able to pay less Council Tax under the disabled band reduction scheme if your home has had work carried out on it to help you or someone else living there with a disability. This scheme reduces the Council Tax payable by disabled people who live in a larger property than they would have needed if they were not disabled. Having a disability, however, does not automatically entitle you to a reduction.

Can I qualify for a disabled band reduction?

In summary, the requirements for a reduction are that the property must be the main residence of at least one disabled person and it must have at least one of the following:

  • an additional bathroom or kitchen,
  • any other room (not being a toilet) which is mainly used by the disabled person, or
  • enough space for the use of a wheelchair - if the wheelchair is for outdoor use only, this will not count.
  • the room or the wheelchair must also be essential or of major importance to the disabled person’s wellbeing, due to the nature and extent of their disability.

‘Disabled person’ in this context means a person who is substantially and permanently disabled. The disabled person can be either an adult or a child and does not have to be responsible for paying the Council Tax bill. Please note an extra room does not need to have been specially built but your home will not qualify for a reduction unless the ‘essential or of major importance’ test above is met. Simply rearranging rooms (for example, having a bedroom on the ground floor rather than the first floor) is unlikely to make your home eligible for a reduction.

What happens if my home meets this criteria?

If your home is eligible, your bill will be reduced to that of a property in the next Council Tax band down. For example, a Band D property will be charged a Band C rate. Even if your property is in Band A (the lowest band) you will still receive a reduction.

Follow this link to apply.

If you would like further details please contact us.

What to do with an empty property?

Follow this link for advice and information on owning an empty property and the options available to you .

If you wish to apply for any of the discounts or exemptions please download the form from the link and return it to us.

Last updated 24 July 2018

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