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Have Your Say - Public Consultation

Newcastle-under-Lyme Borough Council is committed to consulting local people on local issues, on the work that we do, and the priorities and aspirations for the borough.

What is consultation?

Consultation is a process of dialogue leading to a decision. Consultation involves seeking opinions on options before decisions are reached, seeking to increase the involvement of local people, communities, businesses and the voluntary sector in important decisions that may impact on them. The main aim of consultation is to listen to and learn from local people and communities.

Public participation is a statutory requirement but it is also more than that. It has become an integral part of the Council’s everyday functioning which aims to provide services which are more responsive to people’s needs and to also promote a democratic process which encourages local people to have an influence in matters that concern them directly.

The Council's research team carries out a range of consultation work both corporately and also on behalf of individual service areas. Consultation is carried out using quantitative and qualitative methods, including the Council’s e-Panel.

Surveys with set closing dates

Housing Strategy

The Council wants to carry out public consultation on a new draft Housing Strategy for the borough. We are openly inviting all members of the public and organisations to take part in the consultation to gain an understanding of their views and opinions. The results of the consultation will be used to further inform and develop the draft Housing Strategy.

All residents and stakeholders including housing developers, housing providers, tenant organisations, elected members, voluntary and faith sectors, community groups, health and care providers are invited to take part in the consultation, as it is important that everyone has the opportunity to have their say and shape the final plan.

The consultation will be available until 18 October 2021 at 5pm

A draft version of the Housing Strategy is now available. After reading this, please take five minutes to have your say by completing an online survey 

While developing our Housing Strategy for 2021 to 2025 we have taken the opportunity to review a couple of policies that will help to deliver the actions. Minor alterations have been made and we would also welcome your comments on these.

Housing Assistance Policy (pdf, 360KB)– changes to Disabled Facility Grants to;

  •  provide greater support where properties are affecting the health of disabled residents,
  •  allow registered providers applications to provide accessible and safe supported housing for disabled people in housing need.

Housing Enforcement Guidance (pdf, 970KB) – to include new legislation including relating to electrical safety and energy efficiency. Please email any comments you have to HousingMailbox@newcastle-staffs.gov.uk  

Madeley Neighbourhood Plan

Madeley Parish Council submitted a Neighbourhood Plan Proposal to Newcastle-under-Lyme Borough Council on 5 August 2021. In accordance with Regulation 16 of the Neighbourhood Planning (General) Regulations 2012, Newcastle-under-Lyme Borough Council has published the proposed Madeley Neighbourhood Plan for a period of six weeks from 6 September to 18 October 2021 in order to receive representations on the submitted plan. Further details including a link to have your say.

Ongoing surveys

Satisfaction with council services

Recycling | 2021/21 results

Streetscene Operations  | 2020/21 results

Environmental Services

Planning Services | 2020/2021 results

Revenues and Benefits

Housing Services 

Recent results

Press release regarding December/January's Joint Local Plan consultation | January 2021 press release on Budget decisions | Press release on Knutton Masterplan consultation

The Council's e-panel

We are always looking for more residents who are interested in having their say on council services to join our e-panel.  If you wish to become a member then please follow this link to register - a process that should take around one minute.  You will then be told about council consultations and surveys when they are published and invited to have your say. There is no obligation to complete all surveys, you can answer whichever surveys interest you the most.

If you have any questions or comments about the consultation process, please contact our research team via surveys@newcastle-staffs.gov.uk.  For any questions or comments about individual consultations / surveys, please use the links provided above.

Last updated 14 September 2021

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