Environmental Information Regulations (EIR) requests
Can I complain if my EIR request is refused or I am not happy with the way it has been dealt with?
Yes, you should first complain to us and ask us to conduct an internal review. For environmental information regulation complaints we recommend that you do this as soon as possible and within two months of receiving our final response.
If you remain unhappy after the internal review you have the right to complain to the Information Commissioner.