Dual hackney carriage and private hire vehicle licence

Dual driver licence courses

The following courses are required as part of the Dual Hackney Carriage and Private Hire Driver Licence.

Disability Equality Training

Required from 1 January 2020 for all new and first renewal drivers. This course is offered by an external provider First Response Training.

Book a place on the disability equality training

Safeguarding and Child Sexual Exploitation Awareness

To book onto this course please contact our customer services team. There is a fee that you will need to pay upon booking.

Council Knowledge Test

Required for all new drivers (including those whose licenses have lapsed) and any current driver who does not satisfy us as to their ability to speak and write in English.

This test comprises an exam covering the following areas:

  • The Highway Code.
  • Taxi legislation - this will test your knowledge from your BTEC or equivalent, reading of our Taxi Licensing Policy will also assist with your knowledge on this subject.
  • Our vehicle conditions and driver Code of Conduct.
  • Safeguarding and Child Sexual Exploitation awareness - this will test your knowledge following the Safeguarding Course.
  • Disability Equality - this will test your knowledge following the Disability Equality Course.
  • Local Area Knowledge (knowledge of road names and locations of local pubs, landmarks, schools, supermarkets, transportation links and places of interest) - we have a list of places to download to help you look up road names and revise.
  • Working out fares and giving change -  we have a document that you can download which shows current fares and how to work out the mileage.

A 75% pass mark is require for each section - all sections must be passed at the same time and failure to answer certain questions correctly will result in automatic failure.

Where an applicant fails the knowledge test there is an extra fee for every following test and every missed test. Once an appointment has been made for the test, the applicant must give two clear working days’ notice to cancel an appointment or they will need to pay the test fee.  In such circumstances we will say that the applicant has failed the test.  Anyone failing the test will be able to re-sit the test twice, at their cost. If the applicant fails the test three times then the application will be cancelled and they will be unable to reapply again for a licence until a minimum period of 12 months after the date of the last failure and they will be treated as a new applicant.

If any applicant has any particular needs as a result of a disability or otherwise they should let the Licensing team know and suitable arrangements can be made to arrange the test. 

Normal examination conditions will apply during the knowledge test.  Anyone found to be using unfair means during the test will be excluded from the test and will need to take a fresh test and pay the appropriate fee.  This may also affect their fitness and propriety to be granted a licence.

To book onto this course please contact our customer services team. There is a fee that you will need to pay upon booking.