Council Tax and business rates recovery procedure policy

Methods of payment

Direct debit

This is our preferred method of payment. We offer payment dates of the 3rd, 15th or 25th of the month.

Standing order

The taxpayer sets this up at their bank by quoting the agreed instalments and Newcastle under Lyme Borough Councils bank details.

Debit card

By telephoning our automated telephone service on 0845 234 0069.

Credit card

By telephoning our automated telephone service on 0845 234 0069. This carries a 2% fee for all transactions.

Online

Please see our payment web page.

By post

Addressed to: The Executive Director Resources and Support, Civic Offices, Merrial Street, Newcastle, Staffs ST5 2AQ

Cheques and postal orders should be crossed and made payable to: Newcastle-under-Lyme Borough Council and the Council Tax account number written on the reverse.

By PayPoint payment card

Payment may be made at post offices and other shops offering the PayPoint service. To obtain a PayPoint payment card, the customer should contact the council. There may be an initial delay in issuing a new or replacement card and any instalments due during this time should be made using an alternative payment method.