Council Tax and business rates recovery procedure policy

Methods of payment

Direct debit: This is our preferred method of payment. We offer payment dates of the 3rd, 15th or 25th of the month.

Standing order: The taxpayer sets this up at their bank by quoting the agreed instalments and Newcastle under Lyme Borough Councils bank details.

Debit card by telephoning our automated telephone service on 0845 234 0069.

Credit card by telephoning our automated telephone service on 0845 234 0069. This carries a 2% fee for all transactions.

Online at www.newcastle-staffs.gov.uk

By post: Addressed to The Executive Director Resources and Support, Civic Offices, Merrial Street, Newcastle, Staffs ST5 2AQ. Cheques and postal orders should be crossed and made payable to: Newcastle-under-Lyme Borough Council and the Council Tax account number written on the reverse.

By Pay Point Payment Card: Payment may be made at Post Offices and other shops offering the Pay Point service. To obtain a Pay Point payment card, the customer should contact the council. There may be an initial delay in issuing a new or replacement card and any instalments due during this time should be made using an alternative payment method.