Household collections (recycling, food, garden and rubbish) privacy notice

How do we collect information about you?

We collect your information from you directly by asking you to complete one of our online forms or if you telephone our customer service centre.

We may also inadvertently collect images of you through use of CCTV cameras which are fixed onto our waste collection vehicles. These images are only collected for the purpose of Health and Safety, insurance, or to investigate issues with quality of service or complaints.