About your rights

Rights related to automated decision making and profiling

Automated individual decision-making is where a decision is made solely by automated means without any human involvement.

Profiling is automated processing of personal data to evaluate certain things about an individual.

Profiling can be part of an automated decision-making process. We can only carry out solely automated decision-making with legal or similarly significant effects if the decision is:

  • necessary for entering into or performance of a contract between an organisation and the individual
  • authorised by law (for example, for the purposes of fraud or tax evasion)
  • based on the individual’s explicit consent

You will be told if we are doing this in the privacy notice for that service.

You have the right not to be subject to a decision when it is based on solely automated processing (including profiling) and which produces a legal effect or similar significant effect on you.

Normally we will respond within one calendar month of receiving your request and proof of identification.