About your rights

The right to erasure (right to be ‘forgotten’)

The right to erasure, more commonly referred to as the ‘right to be forgotten’, is not absolute and only applies in certain circumstances. You can ask us to delete your personal data to prevent its continued use where we do not have a reason to keep it. If we do agree to erase your personal data, we will have to tell anyone that we have shared your data with.  

You can make a request for erasure verbally or in writing but it would be helpful if you follow our process of completing the online form as this ensures that we have all of the correct details. 

Normally we will respond within one calendar month of receiving your request and proof of identification. 

We have more information on making an erasure request.