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Bereavement Services

Newcastle Crematorium and Borough Cemeteries

Bereavement Services are responsible for managing eight cemeteries across the borough - Attwood Street (Kidsgrove), Audley, Chesterton, Keele, Knutton, Madeley, Newcastle and Silverdale; and Newcastle Crematorium.

There are also 14 closed churchyards distributed over both the urban and rural parts of the borough.

Bereavement Services are a member of the 'Charter for the Bereaved' scheme; this is a nationally-run service quality initiative by the Institute of Burial and Cremation Authorities.

Our key service objectives are:-

  • To comply with the statutory and legislative requirements including health and safety monitoring, such as memorial stability and crematorium emissions
  • To continue to establish and maintain links with groups and organisations associated with bereavement services, such as church authorities, North Staffordshire Maternity Hospital and neo-natal bereavement help groups

"Providing services which meet real local needs at the highest possible standards of care, choice and dignity to those who have suffered bereavement."

Burial information

The principal cemetery office is located at Keele Cemetery and holds all the records for each of the borough's cemeteries. The office is open 9am - 12noon, Monday to Friday. Afternoon appointments are available but must be made in advance. All written enquiries and correspondence regarding any of the borough's cemeteries should be addressed to:-

Keele Cemetery Office
Keele Road

Telephone: 01782 616379

Key staff contacts for Keele Cemetery Office are Kay Hollingworth (Bereavement Services Team Leader) and Jo Taylor (Bereavement Services Assistant).

Cremation information

The Crematorium Office is located at Newcastle Crematorium and holds all the records for cremations. The office is open 9am - 4pm, Monday to Friday. An online booking system for cremations is available for use by Funeral Directors outside of office hours. All written enquiries and correspondence regarding cremations should be addressed to:-

Newcastle Crematorium Office
Chatterley Close

Telephone: 01782 635498

Key staff contacts for Newcastle Crematorium Office are Sophie Scott (Bereavement Services Assistant) and Patricia Smith (Administrative Assistant).

Alternatively, our Bereavement Services team can be contacted by e-mail: bereavementservices@newcastle-staffs.gov.uk

If you haven't been able to find the information you were looking for online then please do not hesitate to contact the relevant office where a member of Bereavement Services will be happy to help you.

Last updated 6 August 2019

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