Tell us about a change that affects your Council Tax
Resident changes or if you move house
You can notify us of resident changes online. These include:
- if someone has moved into your house
- if someone has moved out of your house
- if you are moving house within the borough
Log in to your My Account Proceed without signing in
Guidance on how to register and log in to your account is available.
If you are new to the borough
If you are moving into the borough, please register for a My Account. Once you have registered for a My Account, you can manage your Council Tax online.
How to register for a My Account
If you are moving out of the borough
If you are moving out of Newcastle-under-Lyme borough, you can also let us know using your online account.
Tell us that you are moving out of the borough Proceed without signing in
Guidance on how to log in to your account is available.
New build properties
As new build properties sometimes take a little time to be registered, we are unable to receive your notification of moving in through your online account. Instead, please complete our separate new occupier form for moving into a new build home: