Tell us about a change that affects your Council Tax

Resident changes or if you move house

If someone moves in to your house

Single person discount cancellations

When someone moves in to your house and you are no longer the only resident over 18 years old, it's important that you tell us.

Please do this by logging in to your online account and remove your single persons discount:
 

Log into your account

Households with more than one adult

When another person or persons join a household that already has 2 or more residents who are 18 years old, please let us know.

To do this, complete a statement of persons joining household form:
 

Complete the statement

 


 

If someone moves out of your house

Single person discount applications

If someone moves out of your house and you become the only resident over 18 years old, it's important that you tell us.

Please do this by logging in to your online account and add a single persons discount:
 

Log into your account

Households with more than one adult

When a person or persons move out of a household and 2 or more residents who are 18 years old remain living in the house, please let us know.

To do this, complete a statement of persons leaving household form:
 

Complete the statement

 


 

If you move house

If you are moving out of your current house and moving into another property, please let us know using your online account:
 

Log into your account

New build properties

As new build properties sometimes take a little time to be registered, we are unable to receive your notification of moving in through your online account. Instead, please complete our separate new occupier form for moving into a new build home:
 

Complete the form

New to the borough

If you are new to the borough and do not have an online account yet, please download and complete our new occupier form. Once completed, please upload the file to us.

 


 

Landlords

If you are a landlord, please see our separate process for landlord tenancy changes.