Tell us about a change that affects your Council Tax

Resident changes or if you move house

You can notify us of resident changes online. These include:

  • if someone has moved into your house
  • if someone has moved out of your house
  • if you are moving house within the borough
      

Log into your account 


If you are moving out of the borough

If you are moving out of Newcastle-under-Lyme borough, you can also let us know using your online account.
  

Tell us that you are moving out of the borough

New build properties

As new build properties sometimes take a little time to be registered, we are unable to receive your notification of moving in through your online account. Instead, please complete our separate new occupier form for moving into a new build home:
  

Tell us that you are moving into a new build property

Managing your Council Tax online

Many residents of the borough already manage their Council Tax online. When you register for your own free online account, you will be able to manage your account any time, any day, without the need to call us.

How to register and use